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Frequently Asked Questions
What kind of supplier is trusted?
The machine is different from ordinary products. It is better to choose an experienced factory. Especially considering after-sales service, only the factory can respond quickly.
How do I know which machine I need?
Please provide your requirements and circumstances in as much detail as possible. This information is basic and important to help us recommend the right machine for you.
What details should I provide for a recommendation?
Usually, we need to know the details of your product, the material, size, shape of the bag, the weight of the package and so on. Good communication is very important.
Where is your facility located?
Our facility is located in a major industrial district. We are always here to welcome your visit for inspection and cooperation.
How about your warranty policy?
Our warranty is 12 months. Normally, the general after-sale service includes permanent technical support and paid spare parts provided at any time.
Do you provide technical support?
Yes, we provide permanent technical support to ensure your equipment runs smoothly throughout its lifecycle.
Selltrion Packaging
